Returns & Exchanges

At Kuvings USA, we want you to be fully satisfied with your purchase. If you are not completely happy with your product, you may return it within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Request Authorization

  Contact our customer support team to obtain a Return Merchandise Authorization (RMA) number before shipping your item back.

• 2.
  Pack Your Item

  Securely pack the product in its original packaging, including all manuals, accessories, and parts to ensure a full refund.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable shipping service to send the package to our designated service center.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the unit, and a refund will be processed to your original payment method within 7-10 business days.